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December 16, 2016

Update - Vermont State Police Seven Digit Line Outage

Today the Vermont State Police Dispatch Center/PSAP in Williston suffered a dispatch phone failure at approximately 06:15 AM.  The outage affected incoming calls on the dispatch phones only (seven digit lines). We were able to place outbound calls and the 9-1-1 system was not affected.  The problem was identified as a FairPoint equipment failure and they restored the service at approximately 10:00 AM.  The failure was outside the department’s phone system.  Any questions surrounding the failure can be directed to FairPoint.

 

James Cronan

PSAP Administrator

Vermont State Police

Williston PSAP

 

 

From: Media Statewide - VSP Use Only (medianorth, mediasouth and VSPCommandMedia) [mailto:MEDIASTATEWIDE@LISTSERV.DPS.STATE.VT.US] On Behalf Of Cronan, James R.
Sent: Friday, December 16, 2016 10:13 AM
To: DPS - mediastatewide <mediastatewide@listserv.dps.state.vt.us>
Subject: [MEDIASTATEWIDE] FW: Vermont State Police Seven Digit-Line Outage

 

The Williston PSAP phones are operational again.  Thank you.

 

Jim 

 

 

From: Cronan, James R.
Sent: Friday, December 16, 2016 7:14 AM
To: DPS - mediastatewide <mediastatewide@listserv.dps.state.vt.us>
Subject: Vermont State Police Seven Digit-Line Outage

 

Currently the Vermont State Police PSAP in Williston is experiencing a dispatch phone outage.  9-1-1 is not affected.  If you have an emergency please call 9-1-1.  Out administrative lines are down and we have technicians working on the problem and we hope to be back up shortly.

 

The outage affects the Williston, Saint Albans, Middlesex, Saint Johnsbury and Derby dispatch. 

 

James Cronan

PSAP Administrator

Vermont State Police

Williston PSAP

 

 

 

 

 

 

 

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